Privacy Policy

The protection of your personal data - our customers„ and other data subjects“ personal data - is important to Kofemanas UAB. Therefore, we are committed to respecting and protecting the privacy of each data subject. This Privacy Policy contains essential information about the processing of personal data by Kofemanas UAB, the storage of such data and the rights of data subjects.

I. Basic concepts

1. Personal data - any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, a personal identification number, location data and an online identifier, or by reference to one or more factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity.

2. Data processing - any operation or sequence of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, sorting, organisation, storage, adaptation or alteration, retrieval, access, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination with other data, restriction, erasure or destruction.

3. Data recipient - the natural or legal person, public authority, agency or other body to which the personal data are disclosed, whether or not to a third party. However, public authorities which, under Union or Member State law, may receive personal data in the context of a specific investigation shall not be considered as recipients of the data; when processing those data, those public authorities shall comply with the applicable data protection rules that are compatible with the purposes of the processing.

4. Third country - a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor or persons authorised to process personal data under the direct authority of the controller or processor.

5. Consent of the data subject - any freely given, specific and unambiguous indication of the data subject's free will, by means of a statement or an unambiguous action, by which he or she consents to the processing of personal data concerning him or her.

6. Data Subject - the natural person whose personal data are processed.

7. Data for special categories - personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health data, data concerning the sex life and/or sexual orientation of natural persons.

II. Personal data

1. Legitimate criteria for processing personal data

Kofemanas UAB collects and further processes your personal data only on the basis of the lawful grounds set out in the legal acts regulating the protection of personal data:

With your consent;
for the purpose of concluding and/or performing a contract with you.

2. Purposes of processing personal data

Kofemanas UAB processes data for the purposes of repairing technical equipment, administering enquiries, direct marketing and providing services.

3. Personal data processed

Kofemanas UAB processes the following data:

with your consent, the personal data that you provide in the enquiry form (e.g. name, surname, email address, telephone number) on the website www.iservisas.lt;
other data collected on the basis of your consent, which is defined in detail at the time consent is requested from you;
other data obtained for the purpose of concluding and/or performing a contract with you.

4. Cookies

In order to improve your experience on the UAB Kofemanas website, we use cookies - small pieces of text information that are automatically generated when you browse the website and stored on your computer or other terminal device. The information collected by cookies enables us to ensure the smooth operation of the website, to improve your browsing experience, to learn more about the behaviour of our website users, to analyse trends and to improve the website, your service and the services provided by Kofemanas UAB.

The website contains two types of cookies:

First-party cookies - created on the website you are visiting. The website is displayed in your address bar.
Third-party cookies - created by other websites. These websites own certain content displayed on the website you are visiting, such as advertisements or images. These may include Google, Facebook, YouTube, etc.

You can choose whether to accept cookies. If you do not agree to cookies being placed on your computer or other terminal device, you can change your browser settings to disable all cookies or enable/disable them one by one. However, please note that in some cases this may slow down your internet browsing speed, restrict the functionality of certain websites or block access to a website.

5. Duration of storage of personal data

We do not keep your personal data for longer than the purposes of the processing or as required by law. We aim not to keep outdated or unnecessary information and to ensure that personal data and other customer information is kept up to date and correct.

6. Provision of personal data

Kofemanas UAB provides your data:

With your consent, to clearly identified recipients;
bodies or organisations in accordance with legal requirements;
to other third parties with your consent, which may be obtained on a case-by-case basis.

III. Personal data security measures used by UAB Kofemanas

The online activities of Kofemanas UAB comply with all the requirements of international legal acts, European Union legal acts and the laws of the Republic of Lithuania.

General Data Protection Regulation (GDPR)

When processing personal data of data subjects, Kofemanas UAB complies with the provisions of the General Data Protection Regulation and has implemented appropriate organisational and technical measures to ensure the security of personal data in order to protect personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing.

IV. Procedures for exercising the rights of data subjects

You have the right to:

to contact Kofemanas UAB with a request for information about the processing of your personal data by Kofemanas UAB („right to know“ and „right of access“);
to contact Kofemanas UAB with a request to rectify or erase your personal data where you have established that the data is incorrect, incomplete or inaccurate („right to rectification and erasure“);
to contact Kofemanas UAB with a request to suspend the processing of your personal data if you determine that the processing of your personal data is unlawful or fraudulent („right to suspend“);
contact Kofemanas UAB with a request to object to the further processing of your personal data („right to object“);
to contact Kofemanas UAB with a request to restrict the processing of your data if the processing of personal data is unlawful („right to restrict“);
to contact Kofemanas UAB with a request to erase your data where personal data have been unlawfully processed or where the personal data are no longer necessary to achieve the purposes for which they were collected or otherwise processed („right to be forgotten“);
to contact Kofemanas UAB with a request for information about personal data processed by Kofemanas UAB and to receive the data in a structured, commonly used and computer-readable format („right to data portability“).

If you are unable to resolve the matter with Kofemanas UAB and if you are concerned about the actions/non-actions of Kofemanas UAB that may not comply with this Privacy Notice or the requirements of the legislation, you have the right to contact the supervisory authority responsible for the supervision and control of the legislation governing the protection of personal data.

In exercising these rights, you may contact Kofemanas UAB in any way that is convenient for you:

By post: kalvarijų g. 88, Vilnius, 09303 Vilnius City Municipality.
E-mail: info@iservisas.lt
Tel. No.: +370 62765155